I am a lead technical writer for Exchange UE. Although our team writes the documentation for Outlook Web Access, Exchange ActiveSync, and Unified Messaging, I focus all my efforts on Unified Messaging. I started with Microsoft in March of 2005; so, yes that does still make me a newbie. Before coming to Microsoft, I worked as a network engineer/consultant, a vendor for Microsoft, and a Microsoft Certified Trainer. I have completed several writing projects for MS Learning including books and lab manuals, and tech reviewed about a billion lines of text for other authors. When I'm not thinking, dreaming, or writing about Unified Messaging, I enjoy spending time with my three daughters and visiting any river that contains fish in hopes of catching a really, really big steelhead on a fly rod.