In order to classify the different types of email users out there, we often talk about "filers" (people who file their emails away into specially-named folders) and "pilers" (people who just leave everything in the Inbox and rely on Read More

Many people use rules to automatically sort messages from various distribution lists into folders in order to keep the volume of email traffic in their inbox to a manageable level. This work for the most part - until someone decides to BCC a list. Since Read More

Every so often, a question comes up for us that are running this blog: how do you do it? What is the process that you follow for your blog posts? Where do you get ideas from? Recently - as part of the INTERACT2008 conference, I had a chance to present Read More

This week, TechED 2008 IT Professionals is going on in Orlando, Florida. If you did not make it there, you can still keep up with latest and greatest news announced there by going to TechED Online site: http://www.microsoft.com/techedonline/default.aspx Read More

...YOU. We've just opened up the Exchange 2007 product library to community annotation.  That gives you the ability to add content to our topics that you think others might find helpful.  The basic idea here is allow members of the Exchange Read More

This has been discussed / asked about several times on this blog (namely in various posts comments) - so I wanted to make sure you knew that this was now released. You can find the download here: http://www.microsoft.com/downloads/details.aspx?FamilyID=94274318-27c4-4d8d-9bc5-3e6484286b1f&DisplayLang=en Read More

We've just redesigned the homepage of the Exchange TechCenter to give Exchange administrators a single place to start when they're looking for information about Exchange. We're pretty confident that you're going to find it easier to get where you want Read More

I learned that there is a new UC user group being formed in Pacific Northwest area: Pacific Northwest Unified Communications User Group (PNWUCUG). Now, say that acronym 3 times fast! :) Anyway, the group's site can be found here: http://www.ucdoers.org/. Read More

A customer of ours sent in a funny photo, showing how they solved one of those real-world problems that many an IT Admin must face.  So we wanted to share with you the concept of Redundant Coffee Cluster: It does appear like one has to bring Read More

During Terry's keynote on INTERACT2008 conference, we showed a 5 minute video that introduces some of the members of the Exchange Team and gives some insight into what they do. We figured that some of you might be interested in seeing it too so it is Read More

Intro or Why you should give feedback The Exchange User Education team has been working hard over the last three releases to make improvements to the Exchange content experience that address learning, implementing, and troubleshooting your Exchange environment. Read More

For years, we've enjoyed ThinkGeek's hilarious geek shirts and other toys. Often when we see their shirts we think "How funny - wish I'd come up with it first!" Well now we think we can take some credit - check out this shirt. a case of parallel Read More

Your blogging team went to INTERACT2008 last week. It's just our luck that the weather would be somewhat weird. Seemed fit to blame it on presence of lot of people from Redmond area... Anyway - we thought to give you a quick rundown of how it all went: Read More

In order to help our customers configure their servers better, we have been working on a tool that you will be able to run from a workstation and configure your Exchange 2007 servers easier. Some of those options are not easy to configure otherwise, and Read More

The last time we talked about the future of Exchange Public Folders, was in Terry Myerson's blog post titled, "Exchange 12 and Public Folders".  The main theme of this blog focused on the statement that Public Folders are being "de-emphasized".  Read More