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Exchange 2010 Update Rollup 1 is now released

Just a quick note to share the news!

We have just released the Exchange 2010 Update Rollup 1. You can download the update here and read more information about fixes included in the following KB article:

http://support.microsoft.com/kb/976573

- Nino Bilic

Published Wednesday, December 09, 2009 3:36 PM by Exchange
Filed Under: , ,

Comments

 

bday said:

Joyous times are here! :) Now to get BES upgraded from 4.1.6. :)
December 9, 2009 6:49 PM
 

bday said:

Nino, I think I commented on the wrong article. You can delete the first comment if it refers to BES. :)

Cool on getting UR1 out the door so quick, congrats. :)

I've got a thread going in the forum, I've had 2 spontaneous reboots installing UR1 so far leaving services in a disabled state. : (

http://social.technet.microsoft.com/Forums/en-US/exchange2010/thread/26b6d1c7-91e4-4012-abbf-19f0cc5348e2
December 9, 2009 6:51 PM
 

Jeff Guillet [MVP] said:

I installed UR1 on two servers this afternoon. Both installed fine in about 20 minutes each. Not sure if it's releated, but Outlook Web App seems snappier now. Thanks, team!
December 9, 2009 7:40 PM
 

bday said:

I was suprised to see the services stopped and disabled before the .NET assemblies were compiled. For some reason I thought this was going to be flip-flopped so service outages would be shorter.
December 9, 2009 8:32 PM
 

Karsten said:

Is this English update for all Languages (German in my case)
December 10, 2009 7:14 AM
 

Karsten said:

differnt thing:

I have heared that possibly with the exchange 2010 sp1 it is possible to split the Archive and the Mailbox to differen Databases. Can this be approved? When will the SP1 probably occour?
December 10, 2009 7:28 AM
 

williamrace said:

Thanks Admin..
December 10, 2009 12:01 PM
 

Gerard said:

OWA blank screen after the rollup was applied. Warning triangle on webpage for flogon.js.
How do I uninstall the rollup?
December 10, 2009 3:57 PM
 

soder said:

Haha, it didnt take too long to get the 1st pack :D
December 10, 2009 4:28 PM
 

Sean said:

I am also having a problem with Update 1.  Same problem as Gerard.

I get a warning about flogon.js.  After doing some troubleshooting, it looks like Update 1 didn't copy all of the OWA files.  If i go to this directory:

D:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\Owa\14.0.682.1\scripts\premium

The only file in there is uglobal.js.  flogon.js (and all of the other files that should be are gone).

This is a clean install on Windows 2008 R2.  Installed OS, installed Exchange 2010, installed Update 1.

I uninstalled Update 1 and the files came back.  I reinstalled Update 1 and the files stayed there, but i still couldn't logon to OWA.  It complained about an error in auth/logon.aspx.  I enable anonymous authentication on the directory, tried OWA, it gave a error that OWA could not start which is normal with anonymous is checked.  Next I unchecked anonymous and tried again and OWA was up.

Strange...
December 10, 2009 5:52 PM
 

Gerard said:

Thanks Sean, but I dont appear to be able to resolve using the same steps. I can't see how to uninstall RU1 - my option to change Exchange in 'Programs and Features' no longer works.
Changing anonymous auth on/off in IIS on the OWA folder has not help either.

Looks like enthusiasm has gotten the better of me in this case, but I would still welcome a workaround.
December 11, 2009 3:59 AM
 

Gerard said:

I was able to resolve by recreating the owa virtual directory using Remove-owavirtualdirectory and New-owavirtualdirectory.
December 11, 2009 4:13 AM
 

pesos said:

Is it my imagination or is disk performance greatly improved?  I am moving a large number of things around (thanks to the high items script) and after the update moving thousands of items at a time seems to be going much more quickly...
December 13, 2009 2:28 PM
 

Dr.Fix said:

Still users can't change the OWA theme...
December 14, 2009 10:06 AM
 

pesos said:

it apears that UR1 may break something to do with mailbox moves for servers in a DAG.  now when I try to move a mailbox into a database that has a copy on another server, the mailbox move repeatedly jumps back to 0% and restarts itself over and over again...  if I remove the DAG copy or try to move the mailbox to another database that has no copies, it moves just fine...  uh oh!
December 14, 2009 10:45 AM
 

pesos said:

There definitely is something broken with move mailbox when a database copy of the target database exists.  Mailbox moves to a db with no copy works just fine.  On with PSS now.
December 14, 2009 2:48 PM
 

Ian said:

Same issue as Gerard and others, OWA no longer works, tried re-creating OWA virtual directory, now I get a blank screen with no errors. Will try reboot
December 14, 2009 8:22 PM
 

JoeS said:

So, when will rollup 2 be out?  I've heard that it will correct a problem I have with migrated mailboxes - can't access them via POP, but all other methods work.
December 15, 2009 2:57 PM
 

Thomas said:

Had the same problem as some people mentioned. A script error in flogon.js with a blank page. Tried some of the stuff mentioned here but ended up uninstalling the rollup. With around 15.000 users, panic came knocking on my door. Still, the uninstall worked and things are fine now. It would however be nice to be able to install the rollup. Any further thoughts on this issue?
December 15, 2009 3:16 PM
 

Exchange said:

People having problems with OWA after installation:

Can you open a support case with us on this? It is not a known issue at this point, but something seems to be going on...

Also - is anyone running any customizations for OWA when having this problem? Any specific things in environment?

Nino.

December 15, 2009 3:24 PM
 

Nico said:

We have the same problem since Monday.

We have opened a support case to Microsoft and we are awaiting asap a solution.

What we've done is to uninstall the hotfix from one of our two CAS/HUB Servers.

So we have at least one CAS/HUB server where OWA works !

greets
nico
December 16, 2009 5:25 AM
 

Gerard said:

Hi Nino, some feedback for you. Clean lab build of AD2k3 with Ex2k3. All patched. Then, interop with Ex2k10 plus AD2k8 R2. Transferred to Native AD2k8 R2 and Ex2k10 - decomissioned 2003 enviroment. Single Hub/Cas/Mbx server with no customizations, bar testing the different themes prior to RU1. Problems were with flogon.js. Recreated the OWA virtual directory Exchange Management Shell which resolved the problem.
December 16, 2009 3:36 PM
 

JamesM said:

Similar issues for our attempted install of RU 1.  Install cancelled because BE Remote Agent Service was running.   Cancelled install.  Stopped service, re-ran install.  It appeared to finish successfully.

Problem 1: it failed to renable and restart all Exchange and Exchange Related services (including W3SVC, that was "sweet").

Problem 2: After manually reconfiguring and restarting all apropriate services OWA site issues same as noted by Gerard, Sean and others.  Active-Sync web services function fine. Just OWA was borked.

In looking at IIS 7 under the owa virtual directory there were two folders: 14.0.639.21 (initial gold bits) and 14.0.682.1.  In looking at the ApplicationHost.config file location paths it still references 14.0.639.21.  That can't be good.  I'd have tried to fix this manually, but I figured there were some mixing of these paths.

Uninstalled RU 1.  *Almost* everything works.  Today I noticed that the EMC MMC fails and WinRM seems to be having issues.  All are related to the OWA virtual Directory.

I'm gonig to try to reinstall and try deleting and recreating the OWA virtual directory.

Our E14 bits were the final bits available to the E14 TAP participants (R4-DFF - build 639-21).   These are the RTM bits.
December 16, 2009 5:38 PM
 

Maksim said:

Same problems with OWA after rollup 1 installation.
December 17, 2009 2:42 AM
 

Tubbe said:

Noticed the following line in UpdateCas.log

[20:08:40] There are no Exchange 2010 OWA virtual directories.  Aborting.

This wasn't the case in my lab environment where the OWA virtual directories could be found.
December 17, 2009 5:56 AM
 

Tubbe said:

Also noted an error in the Application log with the following content:

(PID 7684, Thread 3) Task Get-OwaVirtualDirectory writing error when processing record of index 0. Error: Microsoft.Exchange.Management.Metabase.IISGeneralCOMException: An IIS directory entry couldn't be created. The error message is Access is denied.
. HResult = -2147024891 ---> Microsoft.Exchange.Management.Metabase.COMDetailException: Access is denied.

One could assume this relates to a permission issue but the user running the rollup is an enterprise administrator so it must be something else related to security. Also note that I'm currently working with MS on this and posting updates here for other people with the same problem.
December 17, 2009 7:22 AM
 

Johnathan said:

We ran into problems getting the patch to install on one of our servers. It turned out one of the Tech's had run the install off a network path and when the patch was installing for some reason it was trying to access that network path. We uninstalled the server and reinstalled with the files local and now everything works fine.
--John
December 17, 2009 8:33 AM
 

Nico said:

Hi Guys,
I've spoken with MS-Support and we've done the following :
Requirement :
The Hotfix RU1 was installed, OWA didn't functioned !
Open Powershell
1. Get-OwaVirtualDirectory
The OWA Virtual Directories from both Exchange 2010 Server were displayed
2. We copied the Identity for the OWA Virtual Directory from CAS-Server
3. we run the command
Remove-OwaVirtualDirectory -identity "the identity what we copied earlier"
4. We recreated the OWA Virtual Directory on this server
New-OwaVirtualDirectory -Name "owa" -WebSite "Default Web Site"
5. We checked that OWA Virtual Directory was correctly recreated
Get-OwaVirtualDirectory
6. From Exchange Management Console we checked the OWA settings. We add the InternalURL according to the URL from the second CAS
https://cas-servername/owa
7.We checked the IIS settings, everything was ok
8. From Command Prompt we made an IIS reset
9. We tested OWA. It was working !!!

Greets
Nico
December 17, 2009 10:44 AM
 

Tubbe said:

Try running the following command i mgmt shell:

[adsi]"IIS://<servername>/w3svc/1/Root/owa"

If you get an "Access denied", you need to start an elevated mgmt shell and run the following:

ii Exchange2010-KB976573-x64-en.msp

This command applies the rollup as an eleveted user. Thanks to MS Support for this solution. Note that I haven't tried this yet but every clue points towards this solution.
December 18, 2009 3:48 AM
 

Peter Radig said:

I had the same OWA blank logon screen in an uncustomised environment as reported above after installing RU1. I can confirm that simply reinstalling RU1 from an administrator command prompt fixed the problem.
December 18, 2009 1:42 PM
 

Dean Scully said:

I had issues installing RU1 as well, it would appear to install OK until the end of the install where it would fail for an unknown reason (Error 1603 in the Event Logs). It would then leave OWA broken.

I raised a PSS case and the end fix was to run a PowerShell shell as Administrator and run the RU1 install from that (oh, BTW once you have started the RU1 install, close the PowerShell window or RU1 will complain).

This resolved the issue for me.

Good Luck.
December 22, 2009 5:32 PM
 

raman03 said:

Hello Dean Scully,
I was also facing this same issue. Once I run RU1 from PowerShell it worked.
Thanks,
Regards
Raman
December 26, 2009 12:39 PM
 

HKIM said:

I heard that Microsoft do not recommand usig WLB for exchange 2010, but I can't confirm it. Also on technet library only talks about DAG. I am completely lost on how I can achive HA for CAS+HT servers.
I do not want to add CAS+HT server on DAG, my back end servers have 32GB, that is maximum amount of memory I can put it and I need 32GB for the mailbox database to function. I must have CAS&/HT on seperate servers, how do I achive HA in this case? Exchange team do you have an official recommandation?
Thanks.
December 29, 2009 11:33 AM
 

Dejan Foro said:

For those who are having issues with the broken OWA after installatin of Rollup 1 have a look at:


FAQ 000072 - OWA does not work after Exchange server rollup installation  http://www.exchangemaster.net/index.php?option=com_content&task=view&id=139&Itemid=57&lang=en
January 1, 2010 2:25 PM
 

usb flash 4gb said:

Cool...biggest issue in upgrading Exchange is solved by BES support. now if all antivirus and Backup software confirm they support it then we are ready to start rolling Exchange 2010.. I know microsoft AV and backup product support it but others need to catch up..
January 13, 2010 12:22 PM
 

marcelo said:

good
January 20, 2010 8:12 PM
 

Stefan Hazenbroek said:

@HKIM

When you have multiple HT Servers in the same AD site they are automatically load balanced, there is no need to cluster them or whatever. For the CAS role, you could check out the Client Access Server array possibilities or a NLB cluster. Check out the Exchange TechCenter for more info.
January 31, 2010 4:32 PM
 

Fredrik said:

I'm curious about if someone knows when Exchange 2010 SP1 is released.
February 3, 2010 4:51 AM
 

Craig said:

Hi everyone be sure to install the rollup with elevated priviledges, otherwise the install will fail. be sure to read the text in the final window of the patch process. It possibly failed....


what I did was to run a CMD prompt elevated and fire off the MSP from there, as a MSP cannot be run with elevated priv in the Windows UI

I guess you could do the same in Powershell too...

:)
February 3, 2010 7:25 AM
 

Bharat Suneja [MSFT] said:

@Fredrick: No. Release announcements are posted on the blog as they happen.
February 3, 2010 12:35 PM
 

Daniel said:

Any dates on when Rollup 2 for Exchange 2010 will be released?
February 25, 2010 6:24 PM
 

KirkLashbrook said:

Definitely need Exch2010 Rollup 2...

Does anyone know how much longer ?

The broken POP3 issue with migrated Exch2003-to-Exch2010 mailboxes is taking WAY too long to resolve.


I'm going to lose a big customer over this foobar.
Not to mention credibility.



February 26, 2010 8:35 AM
 

Doug said:

I just installed Exchange 2010 RollUp 2.  Let me save you a lot of heartache.  Download it, open a CMD window in administrator mode and cd to wherever you downloaded the file.  Run it from there.
 On server 2008, even when it asks for admin access it fails.  I hosed my owa trying it common sense way.  Ok, it's common sense for me.
Doug
March 8, 2010 4:34 PM
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