Ross joined Microsoft in 2001 as a Messaging Systems Engineer working for Microsoft IT focusing on Exchange Server 2000 and SharePoint designs. After a stint in Microsoft IT, Ross moved to Premier as an Alliance Support Consultant supporting a variety of customers' Exchange and Active Directory implementations. For the last several years, Ross has been a member of the Exchange Center of Excellence (ECoE). The ECoE's goal is to provide high impact, value, and volume expertise to Microsoft customers, Microsoft field personnel, and the product groups. Ross is a jack of all trades and deeply focuses on most aspects of Exchange including storage, security, client access, and transport.